Get More Help
If you need to request a password/pin number reset or to unlock your account please follow the Forgotten Password and Locked Accounts link on the portal home page.
In-House Foster Carers
If you have any questions please refer to your Portal user guide, or contact your local Fostering team.
Disabled Children's Day Care and Short Break Providers 0 - 25
If you require any assistance please contact your relevant Disabled Children's or Young People’s Team:
0-15 Years
South Kent Coast and Thanet DCS Team – 03000 411053 (0 - 15)
Ashford, Canterbury & Coastal DCS Team – 03000 420886 (0 – 15)
West Kent DCS Team – 03000 411789 (0 – 15)
Dartford, Gravesend, Swanley & Swale DCS Team – 03000 413234 (0 - 15)
16-25 Years
South Kent Coast and Thanet YP Team – 03000 410710 / 417868 (16 – 25)
Ashford, Canterbury & Coastal YP Team – 03000 410710 / 417868 (16 – 25)
West Kent YP Team – 03000 411777 (16 – 25)
Dartford, Gravesend, Swanley & Swale YP Team – 03000 413232 (16 - 25)
External Providers 0 - 17
If you require any assistance please call the Access to Resources Children's Team (ART) on 03000 419 200.
External Providers 18+
If you require any assistance please call:
18+ East - 03000 418102
18+ West - 03000 421124